How To Activate Duo Mobile On New Phone

Managing Your Devices

Device direction allows you to easily edit and add new devices.

Has your organization enabled the new Universal Prompt experience? Run into the Universal Prompt guide for more information and instructions

Contents

• Accessing Device Management in the Duo Universal Prompt
• Accessing Device Management in the Duo Traditional Prompt
• Manage Existing Devices
• Reactivate Duo Mobile
• Change Device Name
• Remove Device
• Add a New Device

Accessing Device Direction in the Duo Universal Prompt

If your organization is using the Duo Universal Prompt delight refer to the Universal Prompt device management instructions.

Accessing Device Management in the Duo Traditional Prompt

If your ambassador enabled self-service device management, the Duo Prompt displays a "My Settings & Devices" link on the left.

If you lot enabled the choice to automatically send you an authentication request via push or telephone call, you'll need to cancel the push or phone telephone call in progress before you can click the "My Settings & Devices" link.

To manage your devices, choose an authentication method and consummate 2-factor authentication (you may need to scroll downwardly to meet all authentication options). Y'all can't get in to the device management portal if you exercise not take access to any enrolled devices; you lot'll demand to contact your Duo administrator for help.

After authenticating you'll see the device management portal. This is where you can enroll a new device past clicking Add another device and following the device enrollment steps, or reactivate, edit, or delete your existing devices.

To exit My Settings & Devices, click the Washed button below your listed devices or click your organization's logo on the left (or the Duo logo if shown).

Default Authentication Options

If you cosign with more than than one device, yous can specify which you would like to be the default. Click the Default Device: driblet-downwardly menu and pick your default device for authentication. Click Save if y'all're done making changes.

If this is the device you'll use almost often with Duo so you may desire to enable automatic push requests by changing the When I log in: pick and irresolute the setting from "Ask me to cull an authentication method" to "Automatically ship this device a Duo Push" or "Automatically call this device" and click Save. With one of the automatic options enabled Duo automatically sends an authentication asking via push button notification to the Duo Mobile app on your smartphone or a phone telephone call to your device (depending on your choice).

Manage Existing Devices

Click the Device Options push button adjacent to any of your enrolled devices to view the deportment available for that type of device. You tin Reactivate Duo Mobile for an enrolled smartphone, Change Device Proper noun for whatever type of phone, or delete any authentication device.

Reactivate Duo Mobile

Click the Reactivate Duo Mobile button if you need to get Duo Push working on your telephone, for example, if you replaced your phone with a new model but kept the same phone number. After answering some questions about your device, you'll receive a new QR code to scan with your phone, which will complete the Duo Mobile activation process.

Modify Device Proper name

Clicking Change Device Proper name will open up up an interface to change the display proper name of your telephone (hardware tokens can't be renamed). Blazon in the new name and click Save.

After successfully modifying your phone'due south name, non merely will you encounter this from now on when managing devices, only it volition also be how your phone is identified in the authentication dropdown.

Remove Device

Click the trash can push button to delete a telephone or token device.

Note: Y'all may not remove your terminal device. If you wish to remove it, first add another, then delete the original. If you are unable to delete a device, contact your ambassador to have it removed.

Yous are given the risk to ostend or cancel deleting the authentication device.

The device is deleted. It tin no longer be used to approve Duo authentication requests.

Add together a New Device

To add a new authentication device, click the Add a new device link on the left side of the Duo Prompt. You'll be taken to the new device enrollment prompt.

See the instructions for calculation a new device.

How To Activate Duo Mobile On New Phone,

Source: https://guide.duo.com/manage-devices

Posted by: jamesabling1956.blogspot.com

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